Shipping policy
Last updated: August 11, 2026
Shipping Destinations
Trinity Press currently ships within the United States.
Available shipping methods and applicable shipping charges are displayed at checkout.
Processing and Delivery
Most Trinity Press products are made to order. This means your item is produced after your order is placed and requires production time before it ships.
Estimated delivery dates provided at checkout or in your order confirmation are estimates and may vary depending on the product, order volume, destination, carrier delays, holidays, weather, or other circumstances outside our reasonable control.
Once your order ships, you will receive tracking information when available.
Please note that shipping time is separate from production time.
Multiple Shipments
If your order contains multiple products, items may be produced or shipped from different locations. As a result, your order may arrive in more than one package and on different days.
You may receive separate tracking information for each shipment. You will not be charged additional shipping fees after your order has been placed simply because we divide an order into multiple shipments.
Shipping Addresses
Please carefully review your shipping address before submitting your order.
If you notice an error after placing your order, contact us at trinitycatholicpress@gmail.com as soon as possible. Because orders may enter production quickly, we cannot guarantee that an address can be changed after an order is submitted.
If an order is returned, lost, or undeliverable because an incorrect or incomplete address was provided at checkout, any replacement, reshipment, or refund will be considered on a case-by-case basis. Additional production or shipping costs may apply.
Delayed Orders
Occasional production or carrier delays can happen.
If your order is taking longer than expected, please contact us at trinitycatholicpress@gmail.com and we will look into it.
If we are unable to ship your order within the timeframe required by applicable law, we will provide the appropriate notice and any cancellation or refund options required.
Lost or Missing Packages
If your tracking information shows that your package has been delivered but you cannot locate it, please first check around the delivery location, with other members of your household, neighbors, building management, or the shipping carrier.
If you still cannot locate your package, contact us and we will review the situation and help determine the appropriate next step.
Packages marked as delivered do not automatically qualify for a refund or replacement. Missing-package claims are reviewed individually.
If tracking indicates that a package has been lost in transit, please contact us so we can investigate and work toward an appropriate resolution.
Damaged or Incorrect Orders
If your order arrives damaged, defective, misprinted, or materially different from what you ordered, please contact us promptly at trinitycatholicpress@gmail.com with your order number and clear photos of the issue.
Damaged and incorrect orders are handled according to our Return and Refund Policy.
Questions
If you have any questions about your shipment or need help with an order, contact us at:
Trinity Press
trinitycatholicpress@gmail.com